
Douglas Elliman Appoints Jamie Gagliano as National Brokerage COO
Edited by Tamsin Gablehart
Markets & Regional · Updated September 2, 2026
Douglas Elliman has announced the appointment of Jamie Gagliano as the new Chief Operating Officer (COO) for its national brokerage. In her new role, Gagliano will oversee national operations and work to align workflows with Elius, the firm’s artificial intelligence platform developed on Google Cloud. This strategic move aims to enhance operational efficiency within the brokerage.
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Why it matters
- ✓The integration of AI technology may streamline processes for agents, potentially leading to faster transactions.
- ✓Home buyers and sellers could benefit from improved service and efficiency in the brokerage's operations.
- ✓Investors may see enhanced data-driven insights from the AI platform, aiding in better decision-making.
Douglas Elliman Appoints Jamie Gagliano as National Brokerage COO
Douglas Elliman, one of the largest real estate brokerages in the United States, has recently named Jamie Gagliano as its new Chief Operating Officer (COO) for national brokerage operations. This appointment marks a significant step in the firm's ongoing efforts to enhance its operational framework and leverage technology in the real estate market.
Overview of the Appointment
In her role as COO, Gagliano will be responsible for overseeing the national operations of Douglas Elliman. Her primary focus will be on aligning workflows with Elius, the company's artificial intelligence platform that is built on Google Cloud. This integration of AI technology is expected to streamline operations and improve efficiency across the brokerage.
The Role of Elius
Elius is designed to harness the power of artificial intelligence to optimize various aspects of real estate transactions. By aligning workflows with this platform, Gagliano aims to enhance the productivity of agents and improve the overall service provided to clients. The use of AI in real estate is becoming increasingly important as firms seek to differentiate themselves in a competitive market.
Implications for Home Buyers and Sellers
For home buyers and sellers, the appointment of Gagliano and the integration of Elius could lead to several benefits. The potential for increased efficiency in operations may result in faster transaction times, which is crucial in a market where timing can significantly impact buying and selling decisions. Additionally, improved workflows could enhance the quality of service that clients receive, making the process smoother and more user-friendly.
Impact on Real Estate Investors
Real estate investors may also see positive implications from this strategic move. The incorporation of AI technology could provide deeper insights into market trends and property valuations, allowing investors to make more informed decisions. As the brokerage enhances its operational capabilities, it may also be better positioned to identify lucrative investment opportunities and respond swiftly to market changes.
Conclusion
The appointment of Jamie Gagliano as COO of Douglas Elliman represents a forward-thinking approach to real estate operations. By focusing on the integration of AI through the Elius platform, the firm is not only aiming to improve its internal processes but also to enhance the overall experience for home buyers, sellers, and investors. As the real estate market continues to evolve, such strategic appointments and technological advancements will likely play a crucial role in shaping the future of the industry.
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