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CMLS CEO Jessica Edgerton Encourages Industry Innovation at 2026 Open House

CMLS CEO Jessica Edgerton Encourages Industry Innovation at 2026 Open House

Tamsin Gablehart

Edited by Tamsin Gablehart

Markets & Regional · Updated September 30, 2026

At the 2026 Open House, CMLS CEO Jessica Edgerton called on real estate professionals to embrace creativity and innovation, urging them to 'get messy' in their approaches. She also announced the introduction of a new broker membership tier at CMLS, aimed at enhancing collaboration and resources within the industry. These developments signal a push for more dynamic practices in real estate.

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Why it matters

  • ✓Encouraging innovation can lead to improved services and offerings for home buyers and sellers.
  • ✓The new broker membership tier may provide additional resources and support for real estate professionals, potentially benefiting their clients.
  • ✓A more collaborative industry could result in better market conditions and opportunities for investors.

CMLS CEO Jessica Edgerton Encourages Industry Innovation at 2026 Open House

At the recent 2026 Open House, Jessica Edgerton, the CEO of the Council of Multiple Listing Services (CMLS), delivered a compelling message to the real estate industry: it’s time to 'get messy.' This call to action emphasizes the need for real estate professionals to embrace creativity and innovation in their practices, moving away from traditional methods that may no longer serve the evolving market effectively.

Embracing Creativity in Real Estate

Edgerton's remarks come at a pivotal time for the real estate sector, which is facing numerous challenges, including shifting consumer preferences, technological advancements, and increased competition. By urging industry players to 'get messy,' Edgerton is advocating for a more flexible and experimental approach to real estate practices. This could involve adopting new technologies, exploring unconventional marketing strategies, or even rethinking customer engagement methods.

The idea of getting messy suggests that the industry should not shy away from trial and error. Instead, professionals should be willing to take risks and learn from failures, ultimately leading to more innovative solutions that can better meet the needs of home buyers and sellers.

New Broker Membership Tier

In addition to her call for innovation, Edgerton announced the introduction of a new broker membership tier at CMLS. This initiative aims to enhance collaboration among real estate professionals and provide them with additional resources to navigate the complexities of the market. The new membership tier is expected to foster a stronger network among brokers, allowing them to share insights, strategies, and best practices.

This development is significant as it highlights CMLS's commitment to supporting its members in an increasingly competitive landscape. By providing brokers with enhanced tools and resources, CMLS aims to empower them to deliver better services to their clients, ultimately benefiting home buyers and sellers.

Implications for Home Buyers and Investors

The push for innovation and the introduction of the new broker membership tier have several implications for home buyers, sellers, and real estate investors:

  1. Improved Services: As real estate professionals adopt more innovative practices, home buyers and sellers can expect improved services that cater to their needs more effectively. This could include better communication, more personalized experiences, and access to advanced tools that facilitate transactions.

  2. Enhanced Collaboration: The new broker membership tier may lead to increased collaboration among real estate professionals, which can result in a more informed and resourceful market. Home buyers and sellers could benefit from the collective knowledge and expertise of a more connected network of brokers.

  3. Market Opportunities: For real estate investors, a more dynamic and innovative industry could present new opportunities for investment. As professionals experiment with different strategies and technologies, investors may find unique properties or investment strategies that were previously overlooked.

Conclusion

Jessica Edgerton’s call to action at the 2026 Open House serves as a reminder of the importance of adaptability and innovation in the real estate industry. By encouraging professionals to 'get messy,' she is advocating for a future where creativity drives success. The introduction of a new broker membership tier further underscores CMLS's commitment to fostering collaboration and support within the industry. As these changes unfold, the real estate market may become more responsive to the needs of home buyers, sellers, and investors alike.

CMLSJessica Edgertonreal estateinnovationbroker membership
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